The horrible truth about Apple’s repeated engineering failures.

Think different. When I read these words, I don’t think what was likely intended when this marketing campaign came out 21 years ago. As a repair technician, what I think when I see those words is how differently you have to think in order to defend the company that routinely screws you. You see, if you’re a repair technician like me you likely have customers coming to you every single day that have certain issues with certain devices. And when it’s any other brand you will hear people scream: “I’m never buying X again! I can’t believe they made this mistake, that is terrible!” But when it comes to Apple products, in spite of how badly they will screw the customer, The customer will still continue buying them and they will defend the company that they admit screwed them. In spite of the fact that they paid a luxury fee to buy a luxury brand. Today, I’d like to challenge you not to think different, but to think better. To think beyond. To think durable, fixable, usable, better. Today I will tell you the story of Apple products as I see it. From the time that I started repairing them to the present. Enjoy! Let’s start our trip down memory lane with the A1226/A1260 model MacBook Pro. These came out in 2008, the year that I first started working on Apple products. These machines had serious issues with the 8600 GT graphics chip. Now, to be fair to Apple, this was not just Apple’s fault. This was, in a large part, Nvidia’s fault for providing bad chips to a number of different vendors. It’s not necessarily Apple that is a hundred percent at fault for creating this product, but it is a hundred percent their fault how they handled the extended warranty. Rather than simply swapping the board when somebody would have this issue, what they would do is require that the technician at Apple ran a test that confirmed the graphics chip was at fault on the machine. Now, in order for the machine to be able to run the test to determine if it was eligible for warranty, it needed to be able to post and boot into an operating system in order to run that test. And most machines that had this failure would not turn on. You would get the little white light in the front and you would get the screen blank, but it would never turn on. So, in order to tell if your machine was eligible for repair it had to be able to turn on. But if your machine had this issue it wouldn’t turn on, which is a catch-22 that allowed Apple in many cases to not replace the board under warranty and rather charge people anywhere from $200 to $500 for what was their own design flaw. In addition to the chipset issues this machine is also host to a number of structural issues! Typically in laptops in order to retain a strong display assembly, the hinge, which is going to be moving back and forth, is screwed into the back piece of the display assembly. (That large plastic or metal piece.) On here, Apple decided to take a different approach to every other manufacturer and screw the hinges into the frame. The frame is very, very thin and as a result it’s a weaker part. In addition to being very thin and weak it also has holes put in it, so that there can be a screw that goes through to attach the screen to it. Now, right at the end is a really tiny thin piece of metal that you can see. And that thin piece of metal often snaps, resulting in the entire screen simply falling off at the bottom after a few years of use. Which may have happened to your machine, and if that happened to your machine, this is why! Next up comes the A1226 MacBook Pro from late 2008, the supposed Unibody model. This model is not actually machined from one piece of aluminum! It’s machined from two pieces of aluminum that are actually glued together. And as you can see in the above video, that breaks very, very easily and has for tens of thousands of customers. Many of whom have come to our store. Now if we were to take a more precise look at exactly how the machine is constructed we can get a bit of a better understanding as to why this happened. So this is what one of the 2008 supposedly Unibody MacBook Pros looks like. It has two fans and these two fans are going to blow the hot air from the heatsink out the back of the computer. The heat sink fan is right up against the bottom of the display assembly. And the display assembly as I showed you is not a Unibody. It’s two pieces of metal that are glued together cheaply. Now if we look at the machine from the side, you’ll see that the airflow is going to be directly from the burning heatsink onto the bottom of the display assembly, the very part of the machine that’s glued together. So every time you turn this computer on and do something processor or graphics intensive, you’re actually heating up the glue that holds these two pieces of metal together and unglueing your machine. Now creating a machine that costs over two thousand dollars that falls apart if you use it, that’s one thing. To not have any sort of extended warranty or recall program for it and to refuse to acknowledge it when customers go to the store is another. But to market it as a Unibody when it is actually two cheap pieces glued together, that will come unglued by hot air that you designed the machine to shoot out onto the glued part, that is the type of uniquely “Different Thinking” that could only happen at Apple Inc. Just like the A1226 MacBook of yesteryear, structural failure is not enough for it to be considered a complete Apple product, it must come with circuit failure as well Many of these machines suffered from sudden death where when the machine would get cold it would no longer turn on. This is because a chip called the mCP. This chip is a North Bridge, a South Bridge and a graphics chip all-in-one. It would not be getting the power that it needs to turn on. This chip needs 1.05 Volts to be produced by the circuit you see above and it would not be produced as a result of a capacitor that would often fail. This capacitor is not the proper capacitor for the job on a circuit that is going to be on as long as the machine has battery or charger power applied. In order to repair this issue where the circuit is only producing 0.3 Volts rather than the desired 1.5 Volts, you would have to replace this tantalum capacitor with a capacitor more fit for the job, which is going to be a little bit larger in size, harder to squeeze into that area, but would allow you to have a working machine. If you come across a machine from 2008 late, or a 17 inch from early 2009 that is dead, most likely it’s dead because of this issue and can be repaired by replacing this capacitor. Not wanting to limit themselves to the design of terrible laptops, in 2010 Apple decided to release the iPhone 4, moving their design and engineering team into the field of designing terrible smartphones. This phone is known for the meme of “you’re holding it wrong!” You see, with most other companies when they release a device that you could literally hold and have it lose service, they would say “Hey! We’re sorry! We screwed up!” “Maybe we didn’t design the phone or the ergonomics of the antenna or the body of it properly” But no. With Apple they tell you that you’re probably holding it wrong and over here You could see an example of someone holding the phone wrong. He picks it up, it’s got a decent amount of bars and as soon as he holds it, it doesn’t one bar, it doesn’t lose two bars… It’s gonna lose all service entirely, which is part of that “Think Different!” mindset. Because if you release a product that’s unable to get service. It’s not your antenna! It’s that person’s hand! Apple’s answer to this was to come out with a $29 case that makes you not hold your hand directly to the phone. This case is three times the cost of my spigen, very ugly and adding $29 of insult on to injury after you spend $600 on their flagship smartphone. The iPhone 4 also had issues with power buttons that would die out of nowhere. They were very poorly made, but this was not addressed until the iPhone 5 which actually had less failures than the iPhone 4. Apple would replace the power buttons for free only after years and years of people complaining that the power button should not die in less than a year on a $600 smartphone. In 2010 Apple finally got half a clue how to design a working laptop. They decided that instead of having two pieces for the display assembly, that were glued together with hot air blowing over it, they would produce one display assembly piece and have it be a unibody that was molded together, one piece of metal, just as advertised. And the structural issues were gone. YAY! However, the circuit issues persisted. this machine would have random shutdowns, random crashes, and random black screens. As reported by people in this MacRumors thread which is over 30 pages long. Now, if I show you the circuit that provides power to the graphics frame buffer you may notice that it looks very daringly similar to the 2008 and 2009 machines that were randomly turning off, and if you look even closer, you’ll notice that the capacitor in the 2010 version of the circuit is identical to the capacitor in the 2008 version of this circuit. Yes, what better way to design a laptop then after two years of figuring out we’ve been using a circuit that fails, Let’s continue using that circuit for a third year! “Think Different!” Now, Apple did release an extended warranty program for this machine to give them credit. They did attempt to put some effort into supporting users that spend $2000-$3000 on a professional level product that failed because of their own ineptitude. Similar to the 2008 MacBook Pro or Apple was able to weasel their way out of providing warranty service, they did the same thing here. This machine came out in 2010. This extended warranty program that you see pictured above, came out in 2013 and it says right here that it will fix the computers free of charge until three years from the date of purchase. Now keep this in mind. Let’s do some math here. The machine came out in 2010. They will only fix the machine three years from the date of purchase and this extended warranty program came out in 2013 There were a lot of users that you could imagine -unless they were the people that got the machine for Christmas- that were ineligible for this extended warranty program. Even if they did nothing wrong to the machine. So if you were a person that bought the machine on sale a year and a half after it came out, you may be eligible for coverage. But if you’re a hardcore Apple fan, if you’re one of the people that really believes in “Think Different”, if you really believed in Apple Inc and you bought this machine when it was the most expensive, when it first came out You actually got screwed harder than everybody else, because you would be ineligible for this program. However, luckily, there are independent technicians that release videos on how to fix this issue. Just like with the old machines from 2008 and 2009 they repeated the problem. We repeat the repair which is replacing that capacitor with the proper one that’s going to fit there and that is going to do the job properly. And which allows the machine to not kernel panic because it’s when the voltage drops in this circuit that the voltage going to the graphics chip and the VRAM is going to fluctuate which is then going to cause the kernel panics. 2011 comes around and we’re about four years out from the 2007 MacBook Pro. So you’d hope that by now Apple’s finally figured out how to produce a laptop within the $2000/$3000 range that will last longer than two or three years. Not really! As you can see above they also had GPU failures in the 2011 MacBook Pro with the 8202915 boards. Actually, these were some of the most rampant graphics chip failures of any laptop over the past ten years. It was particularly awful and there was this one great post on MacRumors where someone pointed out. Yes, your MacBook Pro is running, too hot and yes it’s Apple’s fault. They produced a good amount of evidence a lot of people posted in this thread what their temperatures were and they were posting the issues with their machine and as you can expect on a Mac forum, fanboys gonna fanboy. But fanboys can’t hide from the truth. Neither can Apple when there were law firms after them. A law firm wound up filing a class-action lawsuit on them and had a good amount of evidence to get Apple to come out with an extended warranty program. In 2015 Apple came out with an extended warranty program and unlike that crap they pulled with the 2010 model, this program did not require that the machine be less than three years from the date of purchase or any of that nonsense. This covered all of them and it covered all of them all the way up until December 16th of 2016. And as you can imagine I went back to that thread where all the fanboys were in to say I told you so. Now, you may be thinking to yourself: “Hey at least they’ve decided they were gonna replace everything under warranty. They did the right thing right?” “They’re giving everybody new boards!” and don’t go so far with that whole new thing. So I’m gonna show you above what these boards look like I’m going to show you a reworked section of the board and the non rework section of the board and you tell me if you think these boards are new. Now you may say, okay fine, they’re only gonna refurbish the boards and not going to give you new ones This is not what BGA rework is supposed to look like it’s not supposed to look like you put a portion of the board into a barbecue for five hours and just left it there. But this is what you get when you spend $2000 – $3000 and then give the machine back to Apple for warranty. They barbeque it to a point where it’s gonna last only two to six months and then fail again requiring that you buy a new machine. This is what a non reworked board looks like this is what a reworked board looks like. What do you think this one is? Look at this! Smile… Sad… Smile… Sad… Happy… Sad… Happy Sad… Happy… Sad… Happy… Sad… Happy… Sad… Imagine that in Trump’s accent… Sad… Happy… Look at this this looks like the color of Trump’s face. I mean look at this look at! (Laughing) This is.. this is not… this is not new… Thhhhis is nooot, not new New surely by 2012 with the release of the retina MacBook Pro, 5 years out from the A1226 model Apple would have learned how to produce a machine with functioning graphics. But no they didn’t. This machine would have issues where if you tapped on the motherboard, it would work. But when you released your finger from the motherboard it would stop working. And this issue was isolated to this chip that I’m going to show you right above over here. This chip is responsible for creating GPU VCore, which is the voltage that the GPU uses in order to work. Now… This chip over here has an issue where it comes desoldered from the board due to some terrible soldering materials, and when you tap on it It’ll work again. So what Apple decided to do rather than use some sort of different soldering mixture, different material for the pads on the PCB, is to put what I can only imagine is some sort of little cutout of shoe rubber and glue it to the top of the chip. So that it would get smashed against the case of the machine. Instead of changing the material that’s used to bond it, they’re just going to put a piece of rubber there to push it onto the board. And as you can imagine, this is not something that lasts and has resulted in hundreds and hundreds of these terrible, terrible refurbs ending up at our store for repair. You can simply confirm this for yourself by opening up a 2012 A1398 MacBook Pro Retina that has never been refurbished by Apple and one that has been refurbished by Apple Checking out this trip and you’ll see that the non refurbs do not have the little piece of shoe rubber there and the refurb ones do have that little piece of shoe rubber there. This in the hopes that it’ll keep the machine from coming back. The proper fix is actually more something like this: Once bonded properly typically the machine will have a nice happy long life even without the piece of shoe rubber. By 2013, Apple had quite a bit of egg on their face. It’s been six years now, and they’ve yet to produce a machine that doesn’t come apart at the seams or come unglued Or boil itself out from the inside or have dying graphics chips Or have chips that come desoldered from the board or in some sort of way just fail for no reason. So I think that their thinking here was: Let’s make a machine that is literally shaped like an air filter. Let’s come up with a desktop that is shaped identically to a Honeywell 50250 air filter, whose sole job is to be a large heatsink and fan. That just moves as much air as possible, as quickly as possible. And then finally we will not be known as the company that produces products that fail within two to three years of usage. And that’s what they did when they came out with the 2013 Mac Pro. They designed a computer that does not fail within one to two years of usage. Just kidding because there was another extended warranty recall program announced for the dying graphics chips in this machine that was literally designed/modeled after an air filter, and as you can see here, not only was that machine constantly failing in spite of its little design from the ground up to just be a heatsink in a fan, but they were selling the 2013 model at 2013 prices through 2014, 2015 and 2016! Yes, that’s right! Even if you paid in 2016 for top-of-the-line hardware, you could literally bring this machine home and go to the little Apple on the upper left corner, go about this Mac and in 2016 the brand-new machine you took out of the box would say: “Mac Pro 2013.” -If that’s not sad, I don’t know what is. In 2014 Apple came out with the iPhone 6 and 6+. As you can see above it suffers from an issue where you get vertical bars along the top of the screen and the touchscreen will stop working properly. This occurs because the type of aluminum used in the phone was too cheap and too weak to withstand being put in people’s pockets, especially with how thin this phone was. This was one of Apple’s thinnest smartphones ever. And because they cheaped out on the build materials using the phone, it would wind up flexing. And what would happen when the flexing occurred, is there was a chip that would pop its way off the motherboard, when you remove the chip from the board, you’ll see that there’s a missing pad that a lot of people will fix by running a jumper wire to the missing pad. (As shown by the red arrow above) And Apple was eventually sued for this. After the lawsuit they decided to release a program to try and calm people down. Where for $149 they would swap your phone out with another one. Unfortunately the phone that they were swapping yours out for was another phone using the same cheap building materials and the same motherboard that had the same problem. But above all: it was used, which meant that if your phone just died, you’re paying $149 to swap that out with another phone (that’s probably two months away from dying) That only comes with a 90 days warranty. As usual: fanboys gonna fanboy, but still, this is a widespread issue. If you Google “touch disease iPhone 6”, you’ll find hundreds upon thousands of posts from people that have had this problem, with no help from Apple. There are companies that are in litigation right now. And I do believe Jesse Jones is working with one. If they are successful, everybody that’s ever had this problem with an out-of-warranty paid repair on an issue that Apple knew about all along, and which the case states that there is evidence of, then they will all get their money refunded. But that is still unfortunately an ongoing issue and many people have abandoned their iPhone 6 and 6+ right now in favor of other devices, or just given up on it, which is exactly what Apple wants. But, if this case shows anything to be true. It’s that after 7 years Apple still is clueless on how to design a smartphone with hardware that’s actually going to last. In 2015 Apple came out with a new MacBook, this MacBook now solders the solid-state drive directly to the motherboard. But that’s not even the biggest concern here. The biggest concern is that there is a chip on the motherboard very similar to the Tristar chip on the Iphones that just dies… Just dies… It doesn’t have to be liquid damage, doesn’t have to be physical damage, it doesn’t have to be dropped. Doesn’t have to be shaken or abused in any way, you don’t have to download incorrect software. It just randomly dies. And we get a bunch of these every single week. And the issue here is that this one chip after it dies, will short a main power rail to ground. So as you can see above with the thermal imager that we have, there’s a section in the bottom left corner of the board that’s getting considerably hotter. And when we hit the button you can see that it’s operating somewhere around 30 – 40°C hotter than the rest of the board. You can see the alcohol instantly evaporate off of that chip and that chip does have to be replaced in virtually all of these machines after a couple of years. An this is one of the leading causes of random death in the 2015 A1534 model. This is not an issue that Apple has acknowledged or issued any sort of service advisory for but I do imagine they will when they’d start piling up. So this chip. This is the one that’s getting hot. It’s U4700. So let’s look that up on the schematic and see what that’s for. U4700 is responsible for shorting PP3V3R3V0AON to ground. So this chip, let’s see. Let’s just get an idea of what it talks to. I’m gonna get the schematics solely on the screen so that you can see this and all of its glory, nice and zoomed in. Alright, in 2016 Apple took the keyboard that they put into their 2015 standard MacBook and started using that across their entire MacBook Pro line. These new keyboards have less travel. They have a butterfly mechanism that is considerably noisier, but also much less reliable than the older keyboards. These keyboards just randomly failed. The keys will stop working, even if there’s no liquid spill. Or it’ll start typing repeats, so you hit the S key, and then the S key will show up three or five times in the keyboard and as you can see from this very long MacRumors thread, most people are not being held by Apple. They’re just being told your standard four or five $600, and if you want to replace the keyboard yourself, you’re in for spending quite a bit of money. Because on eBay some of the cheapest keyboards that you could find are over $150. Now this is also not an easy keyboard to replace. With your standard PC laptop you take off 4 or 10 screws, you buy a keyboard in eBay for $20, and you’re set and ready to go. With this machine, the keyboard is riveted into the computer. You have to remove everything from the case to get to the keyboard, after you’ve removed everything from the computer, you then need to rip out a keyboard that is riveted directly into the case, you need to create new threads for over 50 different screws that you have to screw in as hard as you can. Because there’s no threads there for yourself. And after you’re done with all that, you’re stuck with a machine that has a defective keyboard that may fail on you again in just a couple of days. And as you can see from our customer service email: we get lots of emails all the time. These are just the ones that we haven’t deleted from people that are having issues with these keys that have had no liquid damage from my experience. And as always: Apple is not acknowledging this as a common widespread problem with the model. And you have to fight tooth and nail just to get a repair quote that’s around the $300 mark rather than the $500 mark. Adding insult to injury. This machine not only will have keyboard failure, but it’s also known for premature battery failure, that will often occur right when the machine is out of warranty. When this occurs, the battery will expand. When the battery expands you have poor battery life, but you’ll also have cases that wind up bulging and bending and in some models this can even cause the trackpad to crack as the trackpad sits right above the battery. The battery is not user removable in this over $2,000 consumer portable laptop. And it is also hidden under a casing that is screwed in with proprietary screws. Just as an extra middle finger in case you’d like to replace it yourself. Typically Apple only released Pro machines in the 15 and 17-inch form factors, But in 2009 they released a 13-inch machine with the Pro form factor. Now this machine used a hard drive cable that would very often fail. In 2012 Apple updated this A1278 model after several years with a thicker more reinforced hard drive cable. Unfortunately that new model hard drive cable would still fail This is one of Apple’s longest running failures, which is from 2009 all the way up until 2016. Apple managed to produce a machine with a hard drive flex cable that failed. Also, the A1278 MacBook Pro is also one of the only laptops in existence to be known for failing hard drive cables. In the entire 10 years I’ve been in this business, I have never met a PC laptop of any brand, however cheap, that has failing SATA cables. As time goes on it’s up to you to decide whether or not this is the type of activity, this is the type of design and engineering, that this is the type of customer service that warrants a company being worth $900,000,000,000 10 years of history of screwing customers, producing poor quality products, not standing behind their extended warranties and getting away with murder. Is this the type of behavior that we’re going to let run our lives and run our tech industry? I think it shouldn’t be. And I think as many people as possible should be made aware of this type of behavior and these type of products as humanly possible. Do I make a living off of Apple product repair? Absolutely! Would I be happy if my living went away tomorrow, and I had to get an entirely different job if it meant that people stopped spending money on these products? Damn straight I would be! Because I’m sick and tired of watching people get screwed and just deal with it. Because they’ve bought into the idea, the fallacy, the hype, the lie, the cult of “Think Different”. When someone screws you, just stop spending money with them! That’s all it takes for them to learn their lesson, and you could choose today! I’ve included links below at products that you can buy. It’s your choice whether you’re going to allow this type of behavior to win. If you believe I’m wrong on any counts, or if you agree with me in any way, leave a comment below and let me know what you think let me know what your thoughts are. Let me know when you think I’m right and let me know when you think I’m wrong. And if you think I’m right, or if you just think this is interesting, share it with a friend. Share it with somebody that uses an Apple product. Share it with somebody that you think will find the information I’ve provided worth value. Thanks for watching!

Comments 100

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  • i figure its the human condition that nobody will slag off a product that they spent loads on to avoid looking stupid . its a paradox

  • For most people the alternative is windows, so it kinda makes sense they keep coming back. Hackintoshes are the biggest winners and linux users are in the N/A category;)

  • What do you think about hackintosh?

  • This is nonsense. I love Apple, they inform me of who I am supposed to be. Repair complaints are for the poor….I am not rich but I make sure Apple gets all my money.

  • In truth Apple is as good or bad as ever other PC, phone, laptop out there. Just because Apple is the nich must have, doesn't mean other vendors are not having the same problems with faulty components, poor supplier quality control. And I've only had an iMac for a year and are happy to report it has had no hardware issues in that time.

  • It's amazing how people can become a brand sheep, and they deny it.

  • Apple has been ripping off there customers from day one,there products are over rated, over priced, and they are laughing at there customers all the way to the bank.take your head out of your ass and see what they really are,con men!😕

  • It's a weird coincidence that the moment Apple transitioned to Intel processors, over half their products turned into such shit, and get worse and worse by the day.

    Great video. Although do note others defend, and continue to use, crap products from other companies, just like some do with Apple, as you mentioned in the beginning of the video.

  • Talk with an Apple fanboy, they are completely brain washed.

  • Every thing I buy is Samsung. Why? Apart from price, I trust my own judgement; that means, if it messes me around , i don't buy again. and I have been buying Samsung for as long as i can remember; fridge, microwave, washing machine, j5 mobile—the only exception is my Acer Chromebook. Ho! the TV is Samsung.
    I am 73, and if I get another chance at life I will find myself a South Koran wife.
    My car is Hyundai—South Korean goods last longer and are cheaper in the first place. Win,Win. UK.

  • The only apple product I ever owned was an apple sticker that I got for free many years ago.

  • Apple is gucci, jordans, balenciaga etc.
    An accessory to look rich.

  • So…waitaminit…at roughly the 12:36 mark where Mr. Rossman shows the reworked motherboard…did they just bake the whole thing as a reflow instead of fixing the actual damaged part? I'm struggling to see WTF they did to create such a disaster…


  • To look at all this, especially that easy to correct capacitor issue, and say that Apple gives a shit, or does not use planned obsolescence is a massive stretch..

  • If you buy a MacBook you are a fool I don’t see how anyone with an IQ above 81 would buy the MacBook you really don’t get much for 2,900$ while the people at the Apple store laugh in your face

  • what about raspberry pi 4 little computer

  • A1278 Macbook Pro SATA cable failures(yes, really).
    Changed 2 during the life of my sister macpro. Last time I both 2, to have one as a backup. So ready for the third time.

  • How do you like them apples?

  • Wow, I am now SO thankful that I went Android instead of iPhone when I got my first smartphone! And more thankful still that I never put all my eggs in the Apple basket that one time I did get a MacBook!

    Suffice to say, hell will fly and pigs will freeze over before I buy Apple products ever again!

  • I dont trust this guy., not in real life quality and performance., i have apple now in 5 years still good as new,.. not like other brand where are all the flagship of 2012 and 2013 now? Only apple left! You are such a lier! Such a big lier we are not fan boy just our xperience you are just like edison just to kill animals just to destroy tesla and that you., just to destroy apple

  • Iphone 7 and 7plus loop deasease. U should've talked about it ):

  • Pay More Differently

  • Designed obsolescence, an Apple patent

  • Hipsters and other people who need to show off buy Apple because they need the "status" that a stupid logomark gives them . As Louis wisely said…if these people have problems with a product of any other brand they will probably never buy again but when it's Apple they will forgive and keep buying because they need the logomark to show off, it's like a disease. Any tech savvy person knows that Apple are overpriced and are not good quality products. You can get something way better for much less money and that's the truth. The products are only focused on the style, they want to make it beautiful and expensive and that's all.

  • Have to say that I am a satisfied Apple user who has never required any hardware or software support. That said I have to agree that Apple design seems to bear no reference to servicing or upgrade requirements. The new iMacs look good and work well, whilst allowing simple RAM upgrades it would be nice to have easy access to the hard disk so that it could be user upgradable. Nice looking equipment and when working it works OK but even I am disappointed in the history of problems that fortunately seem to have been mainly laptop and iPhone related.

  • I just dont understand all those #fanboys that willingly give #money for this piece of shit products, BUT even worst they go proud to be rip by those #cunts at #apple, almost any brand of laptop has better products than the mac

  • The idiots that always say "well they work well for me" are a disgrace to humanity. They're the reason technology has been going backward. It's extremely sad every time I hear someone talk about apple as if they're a company that has brought technology forward.

  • My mac has an insulation problem and the touchpad shocks me every few mins. Don't really have a choice coz most of the software that my school uses is from mac.

  • Stupid humans…

  • Sold my iPhone (3gs) to a hot Italian girl. It was the best decision I've ever made 😂🔥. 🍎FU

  • You are relentless and ruthless in the pursuit of the fall of Apple. I love it your enthusiasm .

  • After being an Apple product user for many years, as well as some of my close family, I believe (when I can) I'll choose another device that can do better in terms of computers. The phones I've always been suspicious about but the laptops surprised me after watching this whole video. Incompetent computer design is more than enough of a factor for me to leave a brand, and this video is having at it.

    Thanks for confirming my suspicions.

    I'm currently typing this on a MacBook Pro, Retina display, 2016 model- 3 years before I became more aware of the tech industry, and what good computers can actually do.

    I'm very angry. *Very.*

  • 4.1 k down voters must be Orange Bone Spur supporters . Very LOW IQ!

  • So true.

  • I have a Microsoft surface 3 purchased new on May 2015 still works great….. Its on 24/7 take it everywhere I go would I buy again yes…. Apple computers are pathetic stop buying the most over priced crappy computers / phones you morons.

  • First trillion dollar company everyone

  • I was wondering why there were so many downvotes then you got to the Trump part and it all made sense. Salty Trump lover losers. 😀

  • The stupid fanboys keep pressing "dislike" on the truth 😀

  • I miss when "apple" was Macintosh. Back when the designers had engineers on board instead of middle schoolers sitting in an office huffing markers when they "innovate" least that's what it seems like to me with identical looking products that work worse and cost more.

  • Hey Louis… You really made apple fanboys look like morons 😂

    Lovely video & lots of proof but you know what?.. people will still buy it cause the just want to showoff their fake status with that dumb apple logo.

    BTW more than 4k apple fanboys disliked your video 🤣🤣🤣

  • 6:52 Steve Jobs replied at 4:20 PM, coincidence?

  • Steve jobs didn’t want this.
    He was killed for these people to take advantage of us all, it’s human greed for money.. just my thoughts..

  • I bought a MacBook Pro two days ago and when I was using it for the first time I noticed that when it drops below 40% (20%-40%) it shuts down with no warning and it's impossible to turn it back on unless I plug in the power cable. I thought it must be a hardware issue so I got it replaced for a new one. I set up my new computer and I found out that it had the same issue.

    I tried resetting the System Management Controller (SMC) as per Apple's instructions at: @t

    Unfortunately, this didn't resolve the issue.

    At this point I think it would be stupid to buy a third MacBook Pro just to find out that it's not working again.

    Has anyone come across any information that indicates this is a known issue?

    Link to the topic:


  • Salty ppl just because Apple makes the best laptops around smh

  • horrible design

  • This is why i don't buy apple products
    noone ever exept my sister has bought An Apple Product

  • I only own a iphone because my car only supports apple carplay… but i really only use it for music so im just going to get a headphone jack. iphones are the worst products i have ever used, they are so freaking fragile delicate and useless and short lived and you pay absurd premium amounts to purchase one

  • I agree with you 1000%! Apple is an evil vile company and their products are nothing but crap that comes from the back allies of China! The only reason they are still even in business is because they use stupid old fat white men that are technologically stupid to back them up because they're paying them off (Congress, yes, I'm talking about Congress).

  • The display hinge is screwed?

    The customer is already screwed

  • Apple.

    America's Huawei.

  • Trump must be Apple reworked. Defective and SAD.

  • Ik it’s not logical but at a subconscious level, most people see androids as a “poor person phone”

  • 10:30 watching a macbook pro on my macbook pro, I didn't choose this computer I'm replacing it with a desktop soon, and at least it has windows 10 installed instead of that garbage Mac OS

  • How dare you say that about Trump's face!

    Trump's face is much brighter orange

  • apple isn't a tech company, it's a fashion company

  • I would never buy an apple computer, but to me, the UI on iPhones and iPads is far more appealing than any other mobile device. The default softwares (such as GarageBand) are also something I like and use. I believe there are benefits to having a mobile device from Apple, but it depends on your needs. For me, iPhones are far more convenient. Despite my preference for Apple mobile devices, I would never encourage anyone to purchase a MacBook over a regular PC. I got a gaming laptop for $1000 that runs games and other softwares much better than any MacBook. Also, I don’t have to deal with worrying if there will be iOS versions of the games I play and softwares I use.

    While their mobile devices are worth it for many customers, their laptops almost never are. Brand loyalty is stupid, and people should buy what gives them the best value.

  • I dont think Apple does that on purpouse. I think the engineers are just not good enough. There are many people in the world specialized in their jobs that dont know anything about their jobs. I have met many people. Not many people are smart like me and few others

  • macbook pro’s are garbage! i bought a 2017 macbook pro… under a year it had its keyboard replaced and by the second year had mother board failure… i just sold it for $500!! it cost me $3,000!! what a complete waste of money and piece of complete garbage

  • Take a look at the new Huawei machines…


  • Watching this video on a $320 ACER ONE Netbook bought in 2011. (Only upgrades include RAM & SSD swap that I did myself.) LOL, way to go crApple.

  • Apple product buying guide

  • You are friggin' AWESOME, Dude!
    I am sharing & recommending you, as we speak, to all my techie friends!
    Rock on, my friend!

  • How is it that over the last 25 years of using PCs, I've rarely had a single issue. Even still, most if not all of the issues could be fixed with a Windows fresh install.

    Yet with a "high end" product from Apple, which is designed and built by a single company, where they have control over all of the components, it doesn't work worth a crap?
    I just got a custom built PC with one of the fastest 8 core processors (Ryzen 7 2700X), all SSD (2.5TB) and a very good graphics card. Silent fans, Silent base. How much? $1750.

    It was an upgrade of my brother's computer which I used for about 3 years and he used it for 3 years before that (and his was custom built as well). Still worked fine. Just gave it to one of my friends for free.

    I'm so glad I never took the Apple bait. Even as a musician/composer, it's not something I want to mess with. I don't care if it's supposed to be better with music and sound operations.

  • Nice to finally see someone showing off Apple Scam Practice! Too bad i found this that late… Liked and Subbed i am a Hater since my first Experience with Iphone 3G. It died 1 Month after Warranty while a software update… Unable to get into os anymore infinite update loop after 2 days constantly updating… in the shop they wanted to charge 200$ for fixing… Was the time i noticed This Fucking Company is a SCAM!


  • I’ve never had issues with my iMac or Mac Pro, which are bother 8-10 years old, but I a, considering moving away from Mac because you can no longer upgrade aa machine to keep it running form10 years.

  • All this is true. So, should we all comeback to a windows nightmare? What’s the real solution?

  • I would rather use a slide rule than Apple crap

  • Im watching this on an old mac book pro lmao

  • I continue to buy Apple products…on Craigslist

  • CrApple Tim Crook is a thief great content I bought into Steve not capitalism

  • I had that MBP with the bad NVIDIA GPUs. Apple replaced the board 3 times, at no charge. The 4th board ran fine up until last when I sold the box for 300$ here in Nepal. Phew. Now my late 2012 iMac screen just went belly up. I gave it to our Apple authorized repair shop in Kathmandu, but they said if would be either $800 for the screen or $1600 for the screen + logic board. And they ruined the ribbon cables when they opened / closed it up. Arg. So I am running two external monitors now, with the iMac hidden below my desk. One other Macs is also falling apart, albeit 4-5 years after purchase. My late 2015 MBP's screen is literally flaking off. However, I have an original 11" MBA, which is working perfectly years later, and running Mojave just fine. Hit and miss, if you ask me.

  • Y'all dumb if you think any of this was by accident it's obviously planned obsolescence so you'll buy their new product the next year

  • and this is why I haven't buy nor I will ever buy apple products

  • Apple customers have enough money to discard broken machines. If defects bothered them they'd use different computers. I favor ripping off hipsters so I approve of their business model.

  • Apple always sucked. Their product was never compatible with everything else, and anyone that gets suckered into the sleek advertising asked for it.

    Ipod shuffle gen 1 for lyfe though

  • Apple stock is "worth" so much, they could completely collapse several times and still stay in business… Sad. .. Criminal really.

  • i think apple should get back to being apple. no mac, no iphone. they were really great machines back in the 80's. and early mac was better than anyone else. These days, linux based os and bad hardware. nope. They use to pretty much never break. many IIE's still out there. not useful today except for fun but still. Ever since windows xp, i've been a pc guy. I'll be honest windows xp and windows 7 are the best to date except for viruses. what bothers me most about apple is, now the reliability, the obvious move towards phones over computers, the premium price thanks to yuppies and the fact that a machine only supports a few versions of their os, and software companies also only support certain versions of osx. often, 3 years into it, it has to be replaced just because of software compatability issues even if it does the job fine, like with adobe and kodak. that is if you want the latest software, now your on the hook for a new 6k imac also. or mac pro. where as a new pc with windows 10 will often run 3k software you bought 10 years ago or more. its bs.

  • Apple an American company who get Phones made in China for cheap along with the batteries and sell them to the productives who buy them as wealth statement who then get an update that kills the battery life and slows the phone down to usless so the productives go out and buy another newer model ,
    The secondhand iphone market is awash with slow phones and batteries that are near usless
    God bless our digital life and preprogramed obsolecence ! !

  • I own an iphone 7 and im not gona lie, over the time of a few months, it started having problems randomly

  • I dont necesarily agree about the iphone 6, because it never broke for me and this video was interesting, good job

  • I had no idea about the iphone 4 issue.
    That's insane. This whole video is insane actually.
    I've bought two apple products in my life, both iphone 3s. I never bought another.
    I even had a Zune lol. Still works

  • Here’s a little story:

    Full disclosure, I despise Apple’s computers and OS and am a proud and satisfied PC user/enthusiast. But one time, we went to the Apple store to get my mom’s MacBook fixed (it wouldn’t boot properly) and when we turned it on to demonstrate the issue, it miraculously just… worked. In spite of this, they looked at it a little bit, and decided to just give us a free MacBook Air, obviously a much better computer than my mom’s old one. Credit where it’s due, but maybe it was just my town’s Apple store being cool.

  • Hi Louis, Thanks for your video, don't need to agree or disagree because facts are facts and you are exposing them. It's not only applicable to apple, it's the entier world that is working like that. Some people are just not doing their jobs and they get the money anyway. If we change that, we change the World. Salute from France 🙂

  • To be honest. I'm so glad people like Louis exist. Otherwise more people wouldn't know how ridiculous companies like these are and how badly they mug their customers off. My iPhone 7 broke from water damage! The almighty waterproof iphone couldn't hold up to a puddle for 4 seconds! Because the warranty expired it wasn't their problem anymore?!? THEIR DESIGN WAS FAULTY??

  • I have a late 2011 MBp 15" thats in new condition…i only use it to DJ til last year when i got a new one….i only use the dedicated GPU when need be whi using grfxswithcer program….trying to avoid unnecesary thermals…..i guess thats why its lasted so long….i mainly use the integrated chip in it..and hardly ever have a need for the dedicated one….but they really do screw things up sometimes

  • Proud to say the only Apple product I've ever owned or used was an ipod mini back in 2006. I've never understood the obsession with Apple.

  • Apple and Mac OS Keep you in their own Little World . Hiding Over 50 % of the one % Publicly Visible World Wide Web . PC's are what most of the Web was built on ., Better uet Unix and Linux give you Much More Control over Remote and Local Hardware , Just Saying : QC

  • Actually i had a confirmed problem on desktop SATA Cables which caused an issue in business desktops. The company accepted that this was a series-production error and fixed the problem (which is probably how it should be). Not defending apple here, im actually shocked at how bad the quality seems…

  • I abandoned team apple just not all that long ago. I will say my iPhone was stupid it kept freezing and restarting. Then my Hp laptop has been dropped has had a dent in the case and it still never gave me any problems. I went crazy team apple for a while. Had their phone iMac airpods apple watch and overtime I realized the experience was not good enough for me to keep paying crazy prices for something that I can pay about the same amount if not cheaper to have a super-powerful windows machine or a new android.

  • It's your money, if a product line keeps failing to meet what it promises, they stop buying it and do research into what would be better for your hard earned dollar. Weather it be Apple, Nvida, or some other product, stop wasting your money! Buy a product that will give you a good life span for your money. Nothing last forever!!!

  • I respect your view and experience – so maybe I‘m just the lucky one. But since 1984 Apple products almost never failed on me. Just work. And more ergonomicalky for the user experience than any other. And the rare cases of failure always led to Apple fixing or replacing it – for free. So making it a general rule that Apple products suck is not true for everyone, I guess – and your experience not on the scale of all bazillion products sold. You of course get to see the bad Apples on a daily basis, I get that. But think scale.

  • I have a life proof case on my iphone six….. Its still bent at the volume buttons….

  • People get apple products for social status.

  • Tough to hear since I’ve switched all my tech from an iMac 2009(no issues, knock on wood) to various number of iPads and currently iPad Pro 11” bought the iPhone 7 Plus no issues outside of fixable software bugs to the iPhone 8 Plus because i don’t like the face recognition software. I am not doubting you I just have not had terrible luck like in your video. I will say that for the money I don’t think there should be this many issues that are covered up or ignored. Thanks for your honesty and easy to watch videos.

  • Rotten apples … stink different.

  • Well, safe to say I got quite lucky when it comes to purchasing/owning APPLE products. I purchased the, well shit at this point, the abuse & just common wear-n-tear this bad, tiny motherfucker has absorbed w/o flinching, imma go ahead and call APPLE's crowning achievement……I͓̽p͓̽o͓̽d͓̽ N͓̽A͓̽N͓̽O͓̽ s͓̽I͓̽x͓̽T͓̽h͓̽ G͓̽e͓̽N͓̽e͓̽R͓̽a͓̽T͓̽I͓̽o͓̽n͓̽……..NOT A SINGLE ISSUE WITH IT. Still use it at work to this day.
    Oh, BTW, APPLE………………*(i purchased mine at an estate sale, $40 in 2014)* Ahhhhh…….man ya gotta love capitalism!!
    ……………that's capitalism……right?!?

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