How to Clear Browsing History and Cache

In some cases, when web pages aren’t displaying correctly or fail to
connect, you may need to clear your browsing
history. We will show you how to do this in
Internet Explorer and Firefox. In Internet Explorer, from the “Tools” menu, choose “Internet Options” on the “General” tab. Under “Browsing History”, click “Delete”. Uncheck the “Preserve Favorite
Website Data” box, and make sure the “Temporary Internet
Files,” “Cookies'” and “History” boxes are checked then click “Delete.” When finished, click OK to return to your Internet Explorer
window. Close the Internet Explorer window and reopen. In Firefox, from the “Tools” menu, select “Clear Recent History.”
You can choose the time range to clear. Then use the drop-down arrow next to “Details” and make sure “Browsing and Download History”, “Cookies” and “Cache” are selected and click “Clear Now”. Then close and reopen Firefox. Now you should be able to access your
web page.

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